Frequently Asked Questions

Got a question? Chances are someone else has asked it too. Browse the most common ones below, and if you can't find what you're looking for, give us a call. We're happy to chat before you book.

About Chiropractic

What is chiropractic care?

Chiropractic care is about how well your brain and body communicate. Your nervous system is constantly reading signals from your body and deciding how to respond - whether that's staying calm and regulated, or shifting into a stressed, guarded state. When that communication is under strain, it can show up in sleep, digestion, mood, immunity, and how well you recover from stress or injury. At First Chiropractic, we assess how your nervous system is adapting and coping, and use gentle, specific care to support better regulation - helping your body do what it's designed to do.

What is a chiropractic adjustment?

An adjustment is a precise, gentle input to the spine and nervous system that helps calm an overloaded stress response and restore better communication between brain and body. Every adjustment is tailored to the individual - some patients prefer gentle instrument-based techniques, others prefer manual adjusting, and all of our chiropractors are trained and comfortable in both. We'll always explain what we're doing and why before we do it.

Is chiropractic care safe?

Yes. Chiropractic has a strong safety record and is one of the most widely used forms of natural healthcare in New Zealand. Because our approach supports your nervous system's ability to regulate and adapt, rather than forcing structural change, our techniques are gentle and specifically matched to each person, including babies, children, pregnant women, and older adults. Every visit starts with a thorough assessment, and your chiropractor will always talk you through anything specific to your situation.

Is chiropractic care just for back pain?

Not at all. Because chiropractic care is about nervous system regulation, not just the spine, its effects reach much further than back or neck pain. We regularly support patients dealing with headaches, chronic stress, poor sleep, fatigue, pregnancy discomfort, and a wide range of presentations in babies and children, whose developing nervous systems are especially responsive to this kind of care. If you're not sure whether we can help with something, just ask.

Will it hurt?

For most people, adjustments feel comfortable and often relieving - like a release of tension you didn't realise you were holding. Some people notice mild soreness for a day or two after their first few visits, similar to how your body responds after starting a new form of movement. This is a normal part of your nervous system adapting, and it settles quickly. If anything feels uncomfortable during a visit, tell your chiropractor - we'll always adjust our approach.

Your appointments

What happens at my first appointment?

Your first visit runs 45–60 minutes (babies' first visits run around 30 minutes). After some paperwork, your chiropractor will take a thorough health history and run an INSiGHT nerve scan - an objective measure of how your nervous system is functioning and where it may be under strain. X-rays are taken only if clinically indicated, using our on-site digital X-ray facility, the only one at a chiropractic practice in Napier. Depending on what your chiropractor finds, care may begin at this first visit.

will i be adjusted on my first visit?

That depends on what your chiropractor finds during your assessment. In many cases, yes - but it's always at your chiropractor's clinical discretion and with your full understanding and agreement. We never rush into care. If it makes more sense to wait until your report of findings, we'll explain exactly why.

what is the report of findings?

Your report of findings is a dedicated second appointment where your chiropractor walks you through your results in plain language - your nerve scan findings, X-rays if taken, and what they mean for how your nervous system is coping and adapting. You'll leave with a clear picture of what's going on and a care plan built around your goals.

do i need x-rays?

Not necessarily. X-rays are only taken when clinically indicated, and your chiropractor will let you know if yours are needed. Because we have on-site digital X-ray, there's no extra trip across town, no delay in starting care, and significantly less cost than being referred elsewhere for imaging.

how many visits will i need?

There's no one-size-fits-all answer here. It depends on how much load your nervous system is carrying and what you're hoping to achieve. Your chiropractor will give you a clear recommendation at your report of findings, and the decision on how long you continue care is always yours.

can i bring my kids to my appointment?

Yes, absolutely. We're a family practice, well used to little ones in tow. No need to organise a babysitter - bring them along.

Specific Situations

Can I see a chiropractor during pregnancy?

Yes. Pregnancy places significant demand on your body and nervous system as it adapts week to week, and chiropractic care during this time is safe, gentle, and can be genuinely valuable. We use pregnancy-specific techniques and have supports that let you lie comfortably face-down even in later stages. Many of our pregnant patients find regular care helps with lower back pain, pelvic discomfort, and overall wellbeing as their body changes.

Can I see a chiropractor if I've had surgery?

In most cases, yes, and it can often support a smoother recovery. We start with a thorough history to understand your situation fully. If your surgery involved your back or neck, your chiropractor will work around the surgically modified area and instead focus on supporting the segments above and below, which often carry extra load and can benefit from care after surgery. We also offer seated assessments, have tables that lower you into position without awkward movement, and extra supports for comfort. If you're unsure whether your situation is suitable, give us a call and we'll talk it through.

Is chiropractic care safe for babies?

Yes. Babies' nervous systems are highly adaptable and respond to very gentle input, often just the weight of a fingertip applied to key areas. Dr Kate Anderson has advanced training in paediatric and infant care, including cranial work and dural system assessment, and sees babies regularly from birth. The whole team works closely together, so infant care is something all of our chiropractors are confident and experienced with.

My child seems fine - why would they need chiropractic care?

Children's nervous systems are developing rapidly, and because their pain receptors aren't fully mature, they don't always feel or express strain the way adults do. Rather than resolving stress or injury the way an adult might, children often adapt around it, creating compensations that can quietly affect development and health over time. Many parents bring their kids in simply to support healthy nervous system development and catch anything worth addressing early, well before it becomes noticeable.

costs & cover

Is chiropractic care covered by ACC or health insurance?

Yes, in some cases. If your condition results from an accident or injury and meets ACC requirements, ACC covers a portion of your care (a surcharge applies), and no GP referral is needed - we handle the paperwork and claim for you. Some health insurance policies also cover chiropractic care; it's worth checking directly with your provider. We're a Southern Cross Easy-Claim provider, so if you're with Southern Cross, we can check your cover and process the claim directly.

How much does chiropractic care cost?

We offer competitive fees, with discounts available for children, students, and Community Services Card holders. For current pricing, visit our fees page or give us a call.

Our clinic

Where are you located?

We're at 164 Kennedy Road, Napier, with on-site car parking and wheelchair/pram access via a ramp.

What are your hours?

Monday–Friday: 7:45am–6:15pm. Saturday: 8:30am–11:30am. Closed Sunday.

What technology do you use?

We use INSiGHT nerve scanning technology to objectively measure how your nervous system is functioning, rather than relying on guesswork. We're also the only chiropractic practice in Napier with an on-site digital X-ray facility, meaning faster, more complete assessments with no referrals elsewhere for imaging.

How many chiropractors do you have?

We have five chiropractors at our Napier clinic, each with their own areas of focus, from paediatrics and pregnancy to sports and general family care. Meet the full team on our Meet the Team page.


still have a question?

We're happy to chat before you book. Call us during clinic hours or book online and our team will be in touch.